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We can no longer access our email from our office

Solution If you can no longer access ALL your email accounts from your office, please open a ticket and provide the following information:

1. Please visit the following website from your office and take note of your IP address: http://whatismyipaddress.com/

2. Once you have your office IP address, please open a help ticket and we will identify if your office is being blocked by the firewall.

We cannot help you resolve your issue unless you provide us with this information.

Thank you.
 
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Article details
Article ID: 5
Category: Email
Date added: 2009-04-06 16:18:01
Views: 78
Rating (Votes): Article rated 2.8/5.0 (13)

 
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