Why was I charged twice in one month?

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Why was I charged twice in one month?

Solution There are two scenarios why you may be charged twice in one month:

1. Our banking system automatically debits your credit card at a regular interval. If your payment was not successfully made on this date, we will manually intervene and take a payment in the following month. This scenario would lead to a month with no payment followed by a month with two payments. Please review the previous statement to see if this is the case.

2. Many of our clients have purchased multiple products from RMI. For example, a Smile Gallery Pro account and a Website maintenance package would incur two payments per month.

If these scenarios do not apply, please open a ticket and we will be happy to assist you.

Thank you.

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Article details

Article ID:	7
Category:	Billing
Date added:	2009-04-06 16:36:33
Views:	63
Rating (Votes):	(13)

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